Question 1

How does your bubble tea catering service work?

Accepted Answer

We bring a full bubble tea bar to your event — including staff, teas, toppings, cups, and equipment. Guests choose their drink, and we make each one fresh on the spot.

Question 2

What areas do you serve?

Accepted Answer

We cater events across Mississauga, Toronto, Brampton, Oakville, Vaughan, Markham, and the GTA.

Question 3

Do you require a deposit to book?

Accepted Answer

Yes — we require a 50% deposit to secure your date. The remaining 50% balance is due before or on the day of your event.

Question 4

How many drinks can you serve per hour?

Accepted Answer

We typically serve 40–60 drinks per hour, depending on your package and drink selection.

Question 5

Do you offer dairy-free options?

Accepted Answer

We can accommodate dairy-free or lactose-free requests with advance notice. Please let us know ahead of time so we can confirm availability and prepare the right ingredients.

Question 6

Can we customize the drinks or toppings?

Accepted Answer

You can choose your teas, flavours, toppings, and sweetness levels if applicable. Not all drinks have added sugar.

Question 7

How much space do you need for setup?

Accepted Answer

We require a 10 ft × 10 ft area for our setup, along with one large table placed behind our station. The location should be near an electrical outlet.

Question 8

What cup sizes do you offer?

Accepted Answer

Our standard cup size is 9 oz. We can offer other sizes at different pricing — please inquire for options.

Question 9

What happens if we run out of servings and need more?

Accepted Answer

If your event requires additional servings beyond your package, we can prepare more on-site as long as supplies allow. Extra drinks are charged at our standard per-cup rate. Just let our team know during the event and we’ll take care of it.

Question 10

Are your staff trained in food safety?

Accepted Answer

Yes! At least one team member onsite holds a valid Ontario Food Handler Certificate, which is the provincially required training for safe food preparation and service.

Question 11

How do you manage drink servings during the event?

Accepted Answer

We use an honour system for drink distribution. Each package includes a set number of servings, and we serve one drink per guest until everyone has had a chance to enjoy one. After that, if servings remain, guests are welcome to come back for seconds. If you prefer a more controlled approach, you’re welcome to provide a guest list for name-checking. At the end of your 2-hour service window, if servings remain, we prepare the rest and leave them for guests to enjoy.

Question 12

Do you offer tastings?

Accepted Answer

We offer two ways to try our flavours. For either option, $30 is credited back towards your package total with a successful booking. In-Person Tasting ($30): Meet us in person to chat through your event details and have your questions answered. We will bring you 2 flights of 3 chosen flavours and 3 toppings (6 cups, 10oz) pre-prepared and ready for you to take home or sit down to enjoy, along with one complimentary mochi donut. Home Tasting Kit ($40) (Includes $30 tasting fee + $10 non-refundable delivery fee): A convenient delivery of 2 flights featuring 3 standard flavours and 3 toppings delivered straight to your door. Additional fees may apply based on delivery distance. Inquire for details.